Technical Support

17

Sep'18

I don’t hear audio when viewing my course on Safari.

The Safari browser requires the user to enable auto play for web audio. To do this go to Safari Preferences …

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21

Oct'16

Whom do I contact for further technical support?

Don’t hesitate to contact a member of the eLearning team at: elearning@ncsc.org. Help Desk personnel are available to answer your …

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21

Oct'16

Why doesn’t my module or video play?

Some modules of this training require the use of the Adobe Flash Player. You may need to install Adobe Flash …

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21

Oct'16

Why does the page time out when I try to access the training website?

If you experience difficulty navigating to the training registration or enrollment page, there could be an issue with the current …

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